Return & Refund Policy

Thank you for shopping with TiydoTrends. As our products are made-to-order and fulfilled by third-party print providers, we have a specific returns and refunds policy in line with our print partner, Printify.

Returns & Replacements

We only accept returns or offer replacements for the following reasons:

  • The product is misprinted
  • The product is damaged or defective
  • The wrong item was received

We do not accept returns or exchanges for buyer’s remorse (such as ordering the wrong size, color, or design) due to the custom nature of Print on Demand products.

Reporting a Problem

If your item arrives damaged, misprinted, or incorrect, please contact us within 30 days of delivery at ador@tiydosoft.tech. Be sure to include:

  • Order number
  • A clear description of the issue
  • Photographs of the item and packaging (if applicable)

Once we receive the required information, we will investigate and—if eligible—process a refund or initiate a replacement order at no cost to you.

Return Address

Please do not send any items back without receiving prior authorization. Returned items sent without approval will not be accepted or refunded.

If a return is approved, we will provide you with the correct return address and shipping instructions.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if your order is being shipped to the European Union, you have the right to cancel or return it within 14 days of delivery for any reason. Items must be in original condition, unworn and unused, with tags and original packaging. Proof of purchase is required.

Refunds

If your refund is approved, it will be processed back to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to post the refund to your account.

If more than 15 business days have passed since we approved your refund and you have not received it, please contact us at ador@tiydosoft.tech.

Contact

For any questions about this Return & Refund Policy, please contact us at ador@tiydosoft.tech.